Cardgames believes gaming should be a source of enjoyment. That's why we give every player the tools they need to stay in control — free of charge, always.
Online gaming or betting can never be a reliable source of income. Every game outcome is random — no strategy or system guarantees long-term winnings. Only play with money you can afford to lose.
If you're feeling worried about your gaming or finding it hard to stay in control, reach out to cardgames support right away. We won't judge — we're here to help. From self-exclusion to counselling referrals, we have everything in place.
Free tools available on cardgames to help you stay in control of your play
Set a daily, weekly, or monthly cap on your deposits. Lowering your limit takes effect immediately; requests to increase it take 24–72 hours to process — that delay is by design, to prevent rushed decisions.
Decide in advance how long you want to play each day. When your time is up, the system will end your session automatically. It's easy to lose track of how long you've been playing — this feature makes sure that doesn't happen.
At set intervals, you'll receive a reminder showing how long you've been playing, how much you've won, and how much you've lost. Having that information in front of you makes it easier to make a conscious, informed decision.
Temporarily suspend your account for anywhere between 1 day and 6 weeks. You won't be able to log in during this period. Once the cooling-off period ends, your account reopens automatically — there's no way to lift it early.
If you need a longer break, you can suspend your account for 6 months, 1 year, or permanently. During a self-exclusion period, you will not receive any promotional communications.
Once your losses reach a set amount, your gaming session for that day ends automatically. It's a highly effective tool for stopping the impulse to keep betting out of frustration after a loss.
Responsible gaming at cardgames is more than just a page — it's a core part of how we operate. We believe that building a lasting, healthy gaming community means looking out for the wellbeing of every player. In our experience, players who enjoy the game and stay in control are the ones who stay with us for the long run.
Online gaming is still relatively new in Bangladesh, and many players don't yet recognise that gaming addiction is a real issue — one that can affect families, finances, and mental health. Platforms have a responsibility to build that awareness. That's exactly why cardgames created this page and introduced real, practical protection tools.
Responsible gaming starts with knowing yourself. How much can you afford to lose? Is gaming still just fun for you, or has it become an attempt to win back what you've lost? Are your family or friends worried about your gaming? Answering these questions honestly can help you catch problems before they escalate.
Try using the deposit limit feature on cardgames on your own. As soon as you register, go to your profile settings and set a realistic monthly budget. Think of it as a promise to yourself — your limit should reflect the maximum amount you're comfortable losing.
Session time limits are something many players dismiss. But the truth is, games are designed to blur your sense of time — hours can pass before you even notice. Keeping Reality Check notifications on sends you a reminder every 30 or 60 minutes: "You've been playing for 45 minutes — would you like to continue?" That pause matters more than it seems.
The urge to keep playing after a win and the urge to chase losses after a defeat are both risky. Betting bigger on the back of a win, or trying to recover losses through more bets out of frustration — these are warning signs. cardgames' loss limit and deposit limit tools help you keep both tendencies in check.
If gaming is starting to affect your daily life — less sleep, trouble focusing at work, less time with family, or financial strain — contact cardgames support right away. Our team will help without judgment. Activating a cooling-off period or self-exclusion takes just a few minutes.
We care about protecting your family too. If someone close to you uses cardgames and you're concerned their gaming may be getting out of hand, feel free to reach out. We'll do our best to help.
One final thought — gaming should be fun. The moment it starts feeling like pressure, it's time to stop. cardgames is here for you every step of the way — not just when you win, but to help you enjoy it in a healthy way.
Set your gaming limits in just a few simple steps
Log in to cardgames.asia and click on your profile icon in the top right corner.
Select "Responsible Gaming" from the profile menu.
Deposit limit, session limit, reality check, or cooling-off — activate whichever you need and set your amount or timeframe.
Once your settings are saved, a confirmation will be sent to you by SMS or email. Limit decreases take effect immediately.
If you need assistance or want to activate self-exclusion, let us know via live chat — support is available 24/7.
A comparison of how much each tool can help
| Tools | Takes effect | Change | Status |
|---|---|---|---|
| Deposit limit | Immediate (decrease) | 72 hours (increase) | Active |
| Session time limits | Immediate | 24 hours (to increase) | Active |
| Reality Check | Immediate | Anytime | Active |
| Loss Limit | Immediate (decrease) | 48 hours (to increase) | Active |
| Cooling-off | Immediate | Automatic at expiry | Active |
| Self-Exclusion | Immediate | Periodic Review | Active |
Decreasing a limit takes effect immediately. Increasing a limit or ending a self-exclusion involves a delay — this is intentional, giving you time to reconsider decisions made in the heat of the moment.
Ask yourself these questions honestly — the answers are just for you
If you've found yourself choosing the second or third option more often than not, start using cardgames' responsible gaming tools and consider speaking with support. There's no shame in it — it's a sign of self-awareness.
If you notice these signs, it's time to seek help
Get help right away
If you notice any of the signs above, reach out to cardgames via live chat today — or activate self-exclusion directly from your profile settings.
How each protection tool works and who it's best suited for
The most recommended tool for new players. Decide on a set percentage of your monthly income to spend on entertainment and set that as your limit. Once the limit is reached, no further deposits can be made for that week or month.
Applies to everyoneA pop-up appears every 30, 60, or 90 minutes showing your session time and net result. It gives you a moment to decide whether to stop or keep playing — a simple way to stay in control of your gaming time.
For regular playersAfter a few rough sessions or whenever you need to clear your head, lock your account for 1 day to 6 weeks. You won't be able to log in or receive any promotional messages during the cooling-off period. Your account reopens automatically once the time is up.
When you need a breakExclude yourself from cardgames for 6 months, 1 year, or permanently. There is no way to reopen your account during this period. All balances are kept safe throughout the self-exclusion. A review process is required before you can rejoin once the period ends.
For serious concernsOnce you reach a set loss amount for the day or week, your session ends automatically. It removes the option to chase losses on impulse. Many experienced players consider this their go-to tool.
Emotional ControlCardgames strictly enforces an 18+ policy. National ID verification is mandatory at registration. If you know a minor is using the platform, contact support immediately. Parents are also advised to secure their family accounts.
Protecting Your FamilyYou don't have to carry it alone — help is available through the cardgames team and other support channels
Get instant help via 24/7 Bangla live chat. It's the fastest way to activate self-exclusion or a cooling-off period. You'll typically get a response within 2–5 minutes.
Email us with the details at support@cardgames.asia — put "Responsible Gaming" in the subject line. We'll get back to you within 24 hours.
Worried about a family member's gaming habits? Talk to us. We offer guidance and support for families too.
Log in and activate any protection tool directly from your profile settings — no need to wait for support.
These habits keep gaming where it belongs — in the entertainment zone
These behaviours can lead you toward a problem
Register at cardgames, set up your protection tools, and play safely.
Answers to some of the most common questions from our users
Join cardgames today to learn more about responsible gaming or to activate your protection tools — or speak with us directly via live chat.